Company Name:
Summer Times Force Limited
Address:
3rd Floor, Manor House, Wing B, Office 2, 30 St Georges Street, Port Louis, Republic of Mauritius.
NOTE TO OUR CLIENTS
Summer Times Force Limited is committed to ensuring customer satisfaction. When customers reach out to us via email at info@dream-home-decor.com, our primary goal is to provide technical support or help with their product concerns. However, we recognize that there might be instances where our solutions do not meet our customers’ expectations due to factors beyond our control. In such situations, we may process a refund according to the following policy:
Refund Policy Guidelines
Summer Times Force Limited retains the exclusive right to refund the payment made for our products within 14 days from the purchase date. Customers are encouraged to contact us for exchanges or refunds during this period.
Refunds will be issued back to the original credit card used for payment. Unfortunately, we do not offer cash refunds.
Conditions for Issuing Refunds
Summer Times Force Limited aims to maintain high customer satisfaction by delivering quality products. We may issue a refund under the following circumstances:
If a customer presents a legitimate reason for requiring a refund within 14 days following the purchase;
If a customer submits a valid claim indicating the charge was made fraudulently or without authorization;
If a customer reports receiving defective or damaged products;
For any other reason deemed reasonable by Summer Times Force Limited.
Notice to Our Customers
This Refund Policy is an integral part of our Terms of Service. By registering for and using our services, you acknowledge your understanding and agreement to this Refund Policy and its terms. Should you find yourself in disagreement with this policy or any of its parts at any time, the only recourse is to stop using our services and terminate your account. However, please note that transactions made before the termination will still be governed by the terms of this Refund Policy.
Cancellation Policy
To cancel an order, please send an email to info@dream-home-decor.com, including your order ID and your reasons for the cancellation. It’s important to note that cancellations are evaluated on a case-by-case basis.